Nelson Mazda Murfreesboro Testimonials A sincere THANK YOU to all our favorite customers!
Amy was exceptional throughout the experience. She was calm, knowledgeable and made us feel comfortable. At no point did we feel pressured and she was super relatable throughout the process. It truly was a great experience compared to other places we had been that day. We also appreciate that people stayed late to finish the sale for us. Thank you to everyone.
Christian, Jim, Tommy, Devin, and Brain were absolutely incredible. They went above and beyond for me to make sure everything was taken care of in a timely manner and with quality. To say I appreciate it would be an understatement.
Normally sales people really get on my nerves and I will go out of my way to avoid them at all costs. I worked with John Pate at Nelson Mazda of Murfreesboro over the course of 2 days and he was by far the most helpful person I have ever interacted with on any form of major transaction. He listened to what I was interested in, helped me find it a drive it, and walked me through the purchase process with transparency and without any pressure. It was a great experience and I would recommend John and the dealer to any interested. The only part of the experience I did not appreciate was someone sticking a "Nelson" badge on the back of the car after I had paid for it but before we left the lot. That sticker came off the second I saw it. Even though it matched the font it still isn't aesthetically pleasing.
I plan to drive my 2019 Mazda 3 forever. I take it back to Nelson Mazda because they take care of their customers! If I do get a new car I will stay with Nelson because they really do care about doing a good job. They email me to remind me when it is time for service, but they don't spam my email. When I come in they know me. Quick service check in and out. The videos they send me while I am out while my car is in the shop keep me informed. I get to approve the estimate while I am at another appointment. They guarantee the work 100%.Best in sales and service! They are an AAA plus. I used to dread taking my car in but not any more. It is the only place I will go because I never have a negative experience. Finally a consitent experience. It is a best in class place!
We were immediately helped, and all of our questions and concerns were answered by the same person who helped us the entire process!
I recently purchased a CX5 from this dealership and it was an excellent experience from start to finish! The customer service was top notch and I couldn’t be happier with my purchase and choice to go with a Mazda and this dealership. Johnny went out of his way to make sure I was completely satisfied customer. I will be recommending them to everyone. I give them 5 stars in every category!
Roberts Toyota in Columbia referred me here because I bought a Mazda from a Toyota dealer and with it being a Mazda vehicle needing work done … it was best to come here. I was a little nervous at first because I have had a HORRIBLE experience with Roberts Toyota for the past 6 months getting my car fixed via extended warranty that I purchased and they kept ignoring it and also hanging up on me not to mention my salesman from Toyota yelling at me and lying to me. Anyway- came to Mazda on 4/20 and wow. The service advisor team was amazing, honest, quick, hard working. I was there for a good amount of the day (not their fault) and sat in waiting room most of the day. Something I have never witnessed at a car dealership was the cleanliness and positive environment. I have never seen a sales team check on customers in lobby waiting on cars to be done with their servicing. We were outside also looking around for the heck of it and a sales man came out to check on us, wasn’t pushy to get us to buy a car or anything, simply checking on us. If I had known better, I would’ve come to Mazda over any other dealership I looked at. I highly recommend this dealer. I also want to give a shout out to MaKayla our service advisor we are dealing with. Has gone BEYOND her limits to help us fix and issue from Roberts Toyota and even put us in a rental car until issues are fixed. I really appreciate you and your team fixing this matter and cleaning up the dirty work from Toyota. Thank you!
Jeff Burgeson was the man that will get you the approval that you need the first time without the back n forth games. He's very transparent, patient, courteous, and polite.
Johnny was fantastic! He was very informative and didn't mind all the questions my husband and I asked. I loved that he was the only person we dealt with the whole process. I would recommend that if anyone looking to buy a car to go see Johnny!
It was an amazing experience working a long with jhonny hu, he help me find the perfect truck
Great customer service! Orlando and Johnny were very helpful. They made the process so smooth.
Ease of purchase genuine attitude and help. Care about customers. Will purchase in the future. All service on traded Mazda was done here due to friendly staff.
It was a great experience. Got a car ordered with exactly what I wanted. Thanks especially to Amy Riviera. She was so knowledgeable and made the experience so enjoyable!
I was traveling through Tennessee with my family to get to Indiana. My tire blew out on 24west and we were scared. The tow truck took us to your shop where you validated my tire protection plan and replaced my tire .
Ryan was fabulous and the whole process for trade and purchase was quick, smooth, and easy. We will recommend to everyone and may even be back to buy another.
Brian, my service rep, was friendly, thorough, and helpful, explaining everything on my invoice and what was completed and recommended. The service tech, Ellen, explained exactly what was seen during the inspection. It was the next best thing to being out in the garage next to the car.
Great and professional team! It was worth traveling 2 hours away! I went to other dealerships in the Chattanooga area and I was not treated well. As a gift from the dealership on my new car, I received a powerlife limited warranty contract on the engine and transmission that many other dealerships do not provide. I don't want to be talked down to and I don't want to be lied to. I found Integrity for sure!!!!!
Alicia was amazing... I walked in and every other person I felt ignored me but as soon as she saw me she made eye contact and made sure that I was taken care of.. she's very knowledgeable and personable, very easy to speak with and makes you feel welcome. Great job Alicia
The video walk around was my favorite. Not only did they point out what they had done but also what damages and concerns needed to be addressed. They even had the items i needed to repair said damages either in stock or ordered and set to arrive within the next 2 days. I appreciate the time, effort, and care taken by your service department to deliver the best service experience that I've had at any other dealer in this area. The personal touch has definitely made a repeat customer out of me!
Excellent job by Johnny Vu! He was very thorough and detailed in his explanations. He also used the inputs we provided to get a vehicle that fits our needs
First time ever buying a car at a distance. Johnny made it a simple and easy buying experience. He answered any questions I had and never made me feel like my questions were unreasonable. I was very happy with the price given on a 2017 Miata RF and was pleasantly surprised to find that the price given on the car was not subsequently driven up by unreasonable fees like I had seen from other dealers. Johnny set up delivery for a reasonable price and I was very happy when the car carrier drove up to my house. Everything was as described. I cant say enough about this dealer. Easiest car purchase ever!
Hi I visited this center 3 months ago and I got great warranty service from Michael. I wanted to leave review earlier but I went to traning for months and I totally forgot about this review. Anyway thank you so much for your great service. At that time Michael told me my car has fuel pump issue and it'll take weeks to replace it. I was frustrated bc I was on new year vacations and planning to go to other states but he gave me free renter car for a week so I was able to have wonderful holidays with my family and friends. I really appreciate it and I'll revisit this center in the future 200%. Thank you Michael!
The staff is very friendly and l love they do a video of step by step activities while doing an oil change and tire rotation.
Super staff and Johnny Vu is the best he is very knowledgeable and very helpful
It was an awesome experience! I will do business with them again at some point.
Welcome to Nelson Mazda Murfreesboro
Nelson Mazda Murfreesboro is proud to be your preferred Mazda dealership near Murfreesboro, TN. We are excited for the opportunity to serve your new Mazda car/truck/SUV, pre-owned vehicle, and Mazda Certified Pre-Owned vehicle needs. We believe in providing our guests with the kind of efficient, stress-free, no-hassle car shopping experience they deserve. That is why we have created the One Price, One Person Nelson Difference, so that you can experience how buying a car can be just as much fun as owning one.
If you are looking for an oil change, tire rotation, tune-up, maintenance, or other auto repairs, you have come to the right place. Our ‘Maintenance Made Easy’ promise ensures a certified Mazda Technician will provide a full circle video inspection during every visit. We can also communicate with you through text, email, or call throughout your visit so you have confidence that your vehicle is getting the Mazda service it needs.
No matter what aspect of the car-ownership experience has brought you to our doorstep, Nelson Mazda Murfreesboro is here to serve. Visit us today at . We’ll make a believer out of you!
DO YOU HAVE MAZDA LEASE DEALS NEAR ME?
Yes! Our best Mazda lease deals can be found on our new Mazda specials page where you can find low payment lease specials near Nashville, Franklin, and Brentwood. Customize your lease with low upfront payment options or low monthly payment options.
WHAT NEW MAZDA MODELS DO YOU SELL?
We have a wide variety of all new Mazda vehicles to choose from. Whether you are in the market for a Mazda3 Sedan, Mazda3 Hatchback, Mazda6, Mazda CX-3, Mazda CX-30, Mazda CX-5, Mazda CX-9, Mazda MX-5 Miata, or Mazda MX-5 Miata RF, we are here to help you find the right model and trim for you. Feel free to browse our inventory online and chat with one of our Client Advisors from the comfort of your home or office.
DO YOU SERVICE ALL MAZDA VEHICLES?
Our Certified Mazda Repair Technicians are able to work on all Mazda vehicles in Nashville, Franklin, Dickson, and surrounding areas. We also have a Mazda RX-8 technician on staff. Our Maintenance Made Easy approach means you can rest assured your vehicle will be taken care of. We will also communicate with you in the way you prefer during your visit. Simply schedule service with our online tool and take advantage of our easy vehicle service experience.
ARE YOU A TRUSTED MAZDA DEALER IN TN?
Don’t take our word for it. Read our Google Reviews, Facebook Reviews, and DealerRater Reviews. Find out for yourself why we are one of the most trusted Mazda dealerships in Tennessee. Whether you are shopping as far as Cookeville, Memphis, Chattanooga, and Knoxville, or close to home in Spring Hill and East Nashville, we have a way to serve you. You can shop from home and potentially take advantage of our home delivery services.
CAN I ORDER OEM MAZDA PARTS FROM NELSON MAZDA MURFREESBORO?
Our Mazda parts department is fully stocked and ready to serve you. We have an enhanced partnership with the manufacturer to enable special order parts are delivered the next day. If you need help figuring out which part matches your vehicle, head over to our parts ordering page with your VIN and part type. One of our parts associates will reach out to get further details.
WHERE IS NELSON MAZDA MURFREESBORO LOCATED?
We are located off of Fortress Blvd. in Murfreesboro, TN near The Avenue Murfreesboro. You can click to get directions or get off at the Fortress Blvd. exit off of I-24 and take a left, where you will see us on the right. Stop by on your way to eat at one of the local restaurants or before visiting your student at Middle Tennessee State University. Call 615-656-5490 with questions!
IS IT A GOOD TIME TO BUY A NEW CAR?
New cars are always in high demand but we have not seen the limited inventory market like it is today. If you find the right car on our website, we recommend reaching out to our team as soon as possible to get all the details. We are seeing increased sales, lower interest rates, decreased inventory, and impressive manufacturer incentives right now. Call 615-538-1017 with questions!
HOW FAR IS NELSON MAZDA MURFREESBORO FROM CHATTANOOGA, TN?
We are located just over an hour and a half away from Chattanooga and serve as one of the top Mazda dealers in Middle TN. If you live anywhere from Chattanooga to Atlanta to Knoxville, we would love to help you find your next Mazda.
Nelson Mazda Murfreesboro Murfreesboro, TN
1214 Fortress Blvd, Murfreesboro, TN 37128
- Monday - Saturday: 9:00 AM - 7:00 PM
- Monday - Saturday: 7:00 AM - 6:00 PM