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FREQUENTLY ASKED QUESTIONS

Do I have to bring my vehicle in?

We have a mobile buying team that can set up an appraisal at an offsite location. You will work with our team to determine the time and place for this appraisal. If you decide to sell us your car we can either come back to pick it up or you can drop it off at the dealership. If you would like to complete the transaction in one appointment, you may also choose to set up the appointment at a dealership location.

Can you give me a ride if I sell my vehicle to you?

Certainly. We simply ask that you make us aware of the need when you schedule your appraisal appointment so we can make sure and have the appropriate staff available for transportation.

Does my car need to run and drive?

In some cases, we can accept vehicles that do not run and drive. Generally, this will alter the value of your vehicle. It is recommended that your car run and drive to get the best possible value.

How will I get paid?

We issue checks for the full amount of your vehicle’s value if you are the title owner. In the event you have a lien on your vehicle, you will be issued a check for the equity you have in excess of the 20-day payoff amount.

When will I get paid?

If you own the vehicle and hold the title, you will receive payment as soon as your vehicle is handed over to Nelson Mazda. For non-TN titles, there may be a 48 hour holding period to determine vehicle lien status.

If you are receiving an equity check, you will receive 100% of the equity at the time the vehicle is handed over to Nelson Mazda. The equity check is based on a 20-day payoff.

What if I owe more on my car than it is worth?

In this case, you may still sell us your vehicle but would be responsible for the difference at the time of sale. This difference is calculated as the excess in 20-day payoff on the lien over the vehicle value. You may also trade your vehicle in with our sales staff and this difference would be included in the new loan.

What do I need to bring?

-Title and registration to your car
-Driver’s license or photo ID
-KBB Instant Cash Offer certificate

Can I use my vehicle as a trade-in?

Yes. We use the actual cash value for our trade-in process. If there is a vehicle in our inventory that you would like to replace your current vehicle with we would love to help you begin that process as well.

Nelson Mazda Murfreesboro is located at: 1214 Fortress Blvd • Murfreesboro, TN 37128

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Nelson Mazda Murfreesboro 35.8657015, -86.4628619.